Average Rating
Filtered Reviews
Mercy Achieng
6 months ago
Not what we expected
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
December 2025
Somchai Reyes
2 months ago
Not what we expected
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
April 2026
David Mwangi
9 months ago
Mixed experience
Works reliably day-to-day, but customization requests go through a slow ticketing process.
September 2025
Camila Silva
3 months ago
Steep learning curve
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
We take this seriously and have shared it with our implementation team. Please contact us so we can resolve this properly.
March 2026
Priya Patel
1 month ago
Rocky implementation
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
May 2026
Isabella Rodriguez
5 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
Apologies for the frustration this caused. We've since made changes to our onboarding process to address this kind of issue.
January 2026
Tunde Okonkwo
1 week ago
Does the job
Works reliably day-to-day, but customization requests go through a slow ticketing process.
June 2026
Amit Verma
1 year ago
Decent but needs work
It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.
Thank you for sharing this -- please reach out to support so we can help smooth out those rough edges.
June 2025
Budi Nguyen
6 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
December 2025
Collins Wafula
2 weeks ago
Decent but needs work
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
Thanks for the honest feedback. We're actively working on improving the areas you mentioned.
June 2026