Average Rating
Filtered Reviews
Lucas Dubois
6 months ago
Mixed experience
Works reliably day-to-day, but customization requests go through a slow ticketing process.
Thanks for the honest feedback. We're actively working on improving the areas you mentioned.
December 2025
Ngozi Mensah
8 months ago
Too many bugs at launch
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
October 2025
Ibrahim Boateng
1 year ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
June 2025
Anna Smith
7 months ago
Average support
Works reliably day-to-day, but customization requests go through a slow ticketing process.
November 2025
Ivan Novak
1 week ago
Solid choice for our MFI
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
We really appreciate you taking the time to share this. Glad it's working well for your institution.
June 2026
Emeka Diallo
7 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
November 2025
Jose Silva
1 month ago
Does the job
Works reliably day-to-day, but customization requests go through a slow ticketing process.
Thank you for sharing this -- please reach out to support so we can help smooth out those rough edges.
May 2026
Collins Wafula
10 months ago
Rocky implementation
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
We take this seriously and have shared it with our implementation team. Please contact us so we can resolve this properly.
August 2025
Joyce Kamau
8 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
October 2025
Anastasia Novak
11 months ago
Steep learning curve
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
July 2025