Average Rating
All Reviews
Anh Nguyen
4 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
February 2026
Liam Jansen
8 months ago
Support could be better
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
October 2025
Hans Rossi
7 months ago
Fair value for price
Works reliably day-to-day, but customization requests go through a slow ticketing process.
November 2025
Ananya Reddy
3 days ago
Solid choice for our MFI
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
June 2026
Zofia Petrov
7 months ago
Too many bugs at launch
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
November 2025
Kenji Li
4 months ago
Rocky implementation
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
We take this seriously and have shared it with our implementation team. Please contact us so we can resolve this properly.
February 2026
Anh Suwannarat
9 months ago
Too many bugs at launch
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
September 2025
Fernanda Castillo
9 months ago
Too many bugs at launch
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
September 2025
Rami Mansour
5 months ago
Does the job
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
Thank you for sharing this -- please reach out to support so we can help smooth out those rough edges.
February 2026
Jin Watanabe
6 months ago
Mixed experience
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
December 2025