The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Good core functionality but some reports require manual export before we can use them properly.