Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Good core functionality but some reports require manual export before we can use them properly.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.