The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.