The onboarding flow is intuitive enough that we didn't need much training for new staff.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Good core functionality but some reports require manual export before we can use them properly.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.