Works reliably day-to-day, but customization requests go through a slow ticketing process.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.