Average Rating
Filtered Reviews
Ravi Otieno
1 month ago
Not what we expected
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
May 2026
Mary Wambui
10 months ago
Excellent platform
The onboarding flow is intuitive enough that we didn't need much training for new staff.
August 2025
Esther Kamau
9 months ago
Some rough edges
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
September 2025
Alice Diallo
8 months ago
Average support
Good core functionality but some reports require manual export before we can use them properly.
October 2025
Susan Kimani
2 months ago
Decent but needs work
Good core functionality but some reports require manual export before we can use them properly.
April 2026
Samuel Wambui
1 month ago
Average support
Works reliably day-to-day, but customization requests go through a slow ticketing process.
May 2026
Lucy Adeyemi
1 year ago
Pricier than advertised
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
June 2025
Ruth Njoroge
3 months ago
Reliable and fast
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
March 2026
Esther Wambui
9 months ago
Steep learning curve
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
September 2025
Paul Santos
7 months ago
Support could be better
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
November 2025