Good core functionality but some reports require manual export before we can use them properly.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Good core functionality but some reports require manual export before we can use them properly.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.