The onboarding flow is intuitive enough that we didn't need much training for new staff.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Good core functionality but some reports require manual export before we can use them properly.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.