Average Rating
Filtered Reviews
Layla Farouk
8 months ago
Pricier than advertised
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
October 2025
Thomas Smith
10 months ago
Great support team
The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.
August 2025
Kenji Zhang
11 months ago
Does the job
Works reliably day-to-day, but customization requests go through a slow ticketing process.
We appreciate you flagging this. Our product team has this on the roadmap for an upcoming release.
July 2025
Miguel Garcia
10 months ago
Rocky implementation
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
August 2025
Mei Tran
7 months ago
Too many bugs at launch
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
November 2025
Mei-ling Suzuki
9 months ago
Too many bugs at launch
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
September 2025
Sadia Khan
9 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
September 2025
Vikram Chowdhury
1 year ago
Exactly what we needed
The onboarding flow is intuitive enough that we didn't need much training for new staff.
We're grateful for this review. Reach out to your account manager any time if you need anything else.
June 2025
Winnie Achieng
6 months ago
Too many bugs at launch
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
December 2025
Soo-jin Suzuki
1 month ago
Steep learning curve
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
May 2026