Average Rating
Filtered Reviews
Yuki Tanaka
5 months ago
Mixed experience
Good core functionality but some reports require manual export before we can use them properly.
Thanks for the honest feedback. We're actively working on improving the areas you mentioned.
January 2026
James Otieno
8 months ago
Fair value for price
Works reliably day-to-day, but customization requests go through a slow ticketing process.
October 2025
Carlos Silva
5 months ago
Decent but needs work
It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.
January 2026
Mei-ling Watanabe
1 month ago
Rocky implementation
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
May 2026
Mariam Farouk
11 months ago
Exactly what we needed
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
We really appreciate you taking the time to share this. Glad it's working well for your institution.
July 2025
Meera Chowdhury
2 months ago
Mixed experience
Good core functionality but some reports require manual export before we can use them properly.
April 2026
Jennifer Taylor
5 months ago
Mixed experience
Works reliably day-to-day, but customization requests go through a slow ticketing process.
We appreciate you flagging this. Our product team has this on the roadmap for an upcoming release.
January 2026
Noah Rossi
3 weeks ago
Too many bugs at launch
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
June 2026
Jessica Wilson
4 months ago
Some rough edges
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
February 2026
Aung Suwannarat
1 year ago
Decent but needs work
Good core functionality but some reports require manual export before we can use them properly.
We appreciate you flagging this. Our product team has this on the roadmap for an upcoming release.
June 2025