Average Rating
Filtered Reviews
Salma Khoury
5 months ago
Does the job
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
Thanks for the honest feedback. We're actively working on improving the areas you mentioned.
January 2026
Hyun Li
1 month ago
Exactly what we needed
The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.
Thanks for the feedback! Our team will pass this along -- great to hear the platform is delivering value.
May 2026
Marie Andersen
7 months ago
Average support
It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.
November 2025
Linda Wilson
3 months ago
Too many bugs at launch
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
Apologies for the frustration this caused. We've since made changes to our onboarding process to address this kind of issue.
March 2026
Divya Reddy
2 months ago
Steep learning curve
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
April 2026
Andres Silva
1 month ago
Steep learning curve
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
May 2026
Carlos Martinez
1 week ago
Rocky implementation
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
June 2026
Siti Tan
6 months ago
Rocky implementation
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
We take this seriously and have shared it with our implementation team. Please contact us so we can resolve this properly.
December 2025
Yuki Kim
11 months ago
Does the job
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
July 2025
Raj Patel
2 months ago
Solid choice for our MFI
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
We really appreciate you taking the time to share this. Glad it's working well for your institution.
April 2026