Good core functionality but some reports require manual export before we can use them properly.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.