We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.