Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Good core functionality but some reports require manual export before we can use them properly.

Good core functionality but some reports require manual export before we can use them properly.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.