The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Good core functionality but some reports require manual export before we can use them properly.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.