The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.