We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.