Average Rating
Filtered Reviews
Paul Njoroge
6 months ago
Support could be better
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
December 2025
Anthony Achieng
3 months ago
Rocky implementation
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
March 2026
Faith Njenga
1 month ago
Decent but needs work
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
May 2026
Caroline Kamau
10 months ago
Strong ROI
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
August 2025
Caroline Kariuki
2 weeks ago
Rocky implementation
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
June 2026
Susan Reyes
10 months ago
Fair value for price
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
August 2025
John Achieng
7 months ago
Does the job
Works reliably day-to-day, but customization requests go through a slow ticketing process.
November 2025
Joseph Boateng
1 month ago
Pricier than advertised
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
May 2026
George Adeyemi
7 months ago
Solid choice for our MFI
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
November 2025
Brian Osei
10 months ago
Average support
Works reliably day-to-day, but customization requests go through a slow ticketing process.
July 2025