Setup took longer than the sales team estimated, though the end result works well enough for our needs.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.