Good core functionality but some reports require manual export before we can use them properly.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Good core functionality but some reports require manual export before we can use them properly.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.