Setup took longer than the sales team estimated, though the end result works well enough for our needs.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Good core functionality but some reports require manual export before we can use them properly.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Good core functionality but some reports require manual export before we can use them properly.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.