UmbraPoint
UmbraPoint
umbrapoint.com
3.5 stars 3.5 / 5 · 80 Reviews
Average Rating
3.5/5
80 Reviews

Filtered Reviews

Review Time

Ravi Wambui
Ravi Wambui
8 months ago
4 stars
Big efficiency gains
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
October 2025
Peter Achieng
Peter Achieng
10 months ago
4 stars
Excellent platform
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
August 2025
Peter Mwangi
Peter Mwangi
1 year ago
5 stars
Easy to configure
The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.
June 2025
Mercy Njoroge
Mercy Njoroge
8 months ago
5 stars
Excellent platform
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
October 2025
Patricia Reyes
Patricia Reyes
1 month ago
3 stars
Some rough edges
Works reliably day-to-day, but customization requests go through a slow ticketing process.
May 2026
Paul Wafula
Paul Wafula
2 months ago
4 stars
Excellent platform
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
May 2026
Carlos Mutua
Carlos Mutua
10 months ago
5 stars
Excellent platform
Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.
August 2025
Ravi Njoroge
Ravi Njoroge
3 months ago
3 stars
Does the job
Good core functionality but some reports require manual export before we can use them properly.
March 2026
Emmanuel Mwangi
Emmanuel Mwangi
4 months ago
4 stars
Exactly what we needed
The onboarding flow is intuitive enough that we didn't need much training for new staff.
February 2026
Grace Boateng
Grace Boateng
5 months ago
4 stars
Great support team
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
January 2026
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