It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Good core functionality but some reports require manual export before we can use them properly.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.