Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Good core functionality but some reports require manual export before we can use them properly.

Good core functionality but some reports require manual export before we can use them properly.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.