The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Good core functionality but some reports require manual export before we can use them properly.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Good core functionality but some reports require manual export before we can use them properly.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.