Average Rating
Filtered Reviews
Nancy Adeyemi
1 year ago
Average support
Good core functionality but some reports require manual export before we can use them properly.
June 2025
Joseph Kamau
1 year ago
Solid choice for our MFI
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
May 2025
Ngozi Wanjiru
4 weeks ago
Steep learning curve
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
June 2026
Grace Reyes
7 months ago
Too many bugs at launch
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
November 2025
Esther Kamau
2 months ago
Does the job
Works reliably day-to-day, but customization requests go through a slow ticketing process.
April 2026
Lucy Otieno
8 months ago
Not what we expected
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
October 2025
Ravi Patel
11 months ago
Support could be better
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
July 2025
Michael Osei
2 months ago
Steep learning curve
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
April 2026
Priya Osei
4 months ago
Mixed experience
Good core functionality but some reports require manual export before we can use them properly.
February 2026
Joyce Mwangi
1 year ago
Too many bugs at launch
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
June 2025