Good core functionality but some reports require manual export before we can use them properly.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Good core functionality but some reports require manual export before we can use them properly.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.