LatticeGuard
LatticeGuard Verified
latticeguard.io
3.5 stars 3.5 / 5 · 45 Reviews Member Experience & CRM
Average Rating
3.5/5
45 Reviews

Filtered Reviews

Review Time

Samuel Mwangi
Samuel Mwangi
10 months ago
5 stars
Excellent platform
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
Response from LatticeGuard
Thanks for the feedback! Our team will pass this along -- great to hear the platform is delivering value.
August 2025
Nguyen Tran
Nguyen Tran
10 months ago
5 stars
Smooth rollout
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
Response from LatticeGuard
We're grateful for this review. Reach out to your account manager any time if you need anything else.
August 2025
Anastasia Nowak
Anastasia Nowak
9 months ago
4 stars
Big efficiency gains
Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.
September 2025
Fernanda Rodriguez
Fernanda Rodriguez
11 months ago
3 stars
Average support
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
Response from LatticeGuard
Thanks for the honest feedback. We're actively working on improving the areas you mentioned.
July 2025
Hassan Saleh
Hassan Saleh
5 months ago
2 stars
Too many bugs at launch
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
Response from LatticeGuard
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
January 2026
Bisi Adebayo
Bisi Adebayo
2 days ago
5 stars
Big efficiency gains
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
Response from LatticeGuard
Thank you for the kind words! We're glad the rollout went smoothly for your team.
June 2026
Ling Park
Ling Park
7 months ago
3 stars
Decent but needs work
Works reliably day-to-day, but customization requests go through a slow ticketing process.
November 2025
Ahmed Hassan
Ahmed Hassan
10 months ago
2 stars
Rocky implementation
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
August 2025
Chidi Diallo
Chidi Diallo
9 months ago
5 stars
Excellent platform
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
September 2025
Andrei Horvat
Andrei Horvat
2 months ago
4 stars
Excellent platform
The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.
Response from LatticeGuard
We really appreciate you taking the time to share this. Glad it's working well for your institution.
April 2026
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