Good core functionality but some reports require manual export before we can use them properly.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.