Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Good core functionality but some reports require manual export before we can use them properly.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.