Average Rating
Filtered Reviews
Layla Khoury
4 months ago
Support could be better
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
February 2026
Kenji Zhang
2 months ago
Strong ROI
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
We're grateful for this review. Reach out to your account manager any time if you need anything else.
April 2026
Hyun Watanabe
1 year ago
Decent but needs work
Good core functionality but some reports require manual export before we can use them properly.
May 2025
Ama Mensah
5 months ago
Average support
Works reliably day-to-day, but customization requests go through a slow ticketing process.
Thanks for the honest feedback. We're actively working on improving the areas you mentioned.
January 2026
Isabella Vargas
11 months ago
Pricier than advertised
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
July 2025
Elizabeth Johnson
9 months ago
Support could be better
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
September 2025
Khalid Nasser
6 months ago
Some rough edges
Good core functionality but some reports require manual export before we can use them properly.
Thank you for sharing this -- please reach out to support so we can help smooth out those rough edges.
December 2025
Vikram Chowdhury
8 months ago
Steep learning curve
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
October 2025
Camila Martinez
10 months ago
Average support
It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.
August 2025
Fernanda Rodriguez
6 months ago
Too many bugs at launch
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
We take this seriously and have shared it with our implementation team. Please contact us so we can resolve this properly.
December 2025