We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Good core functionality but some reports require manual export before we can use them properly.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Good core functionality but some reports require manual export before we can use them properly.

Works reliably day-to-day, but customization requests go through a slow ticketing process.