Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Works reliably day-to-day, but customization requests go through a slow ticketing process.