Works reliably day-to-day, but customization requests go through a slow ticketing process.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

The onboarding flow is intuitive enough that we didn't need much training for new staff.