Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.