The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Good core functionality but some reports require manual export before we can use them properly.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.