GridMetrics
GridMetrics
gridmetrics.co
4.3 stars 4.3 / 5 · 64 Reviews Payments & Transfers
Average Rating
4.3/5
64 Reviews

Filtered Reviews

Review Time

Pavel Dvorak
Pavel Dvorak
6 months ago
4 stars
Impressive automation
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
December 2025
Jin Wang
Jin Wang
5 months ago
4 stars
Smooth rollout
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
January 2026
Grace Wanjiru
Grace Wanjiru
11 months ago
3 stars
Some rough edges
Works reliably day-to-day, but customization requests go through a slow ticketing process.
July 2025
Kwame Adeyemi
Kwame Adeyemi
1 month ago
5 stars
Strong ROI
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
May 2026
Luis Silva
Luis Silva
2 months ago
5 stars
Great support team
Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.
April 2026
Linda Brown
Linda Brown
8 months ago
4 stars
Exactly what we needed
Pricing was transparent from the start and there haven't been any surprise fees since we signed on.
October 2025
Ashley Davis
Ashley Davis
3 days ago
3 stars
Fair value for price
It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.
June 2026
David Wafula
David Wafula
7 months ago
4 stars
Smooth rollout
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
November 2025
Hassan Haddad
Hassan Haddad
1 year ago
5 stars
Smooth rollout
Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.
June 2025
Haruto Kim
Haruto Kim
9 months ago
4 stars
Easy to configure
Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.
September 2025
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