Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Works reliably day-to-day, but customization requests go through a slow ticketing process.