Community Trust Bank
Community Trust Bank
communitytrustbank.com
3.7 stars 3.7 / 5 · 51 Reviews
Average Rating
3.7/5
51 Reviews

Filtered Reviews

Review Time

Fatima Osei
Fatima Osei
8 months ago
4 stars
Very transparent process
The onboarding was simple and the mobile app makes tracking repayments effortless.
October 2025
Caroline Diallo
Caroline Diallo
5 months ago
5 stars
Excellent service
I was approved within 48 hours and the interest rate was fair. Customer support answered all my questions promptly.
January 2026
John Kimani
John Kimani
4 months ago
5 stars
Fast loan approval
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
February 2026
Esther Kimani
Esther Kimani
7 months ago
4 stars
Excellent service
The application process was quick and the loan officer explained every step clearly. My small shop is now thriving thanks to the working capital.
December 2025
Beatrice Kiptoo
Beatrice Kiptoo
1 month ago
1 stars
Disappointing experience
There were extra charges that were never explained to me upfront. Very frustrating experience.
May 2026
Brian Njoki
Brian Njoki
3 months ago
5 stars
Excellent service
The onboarding was simple and the mobile app makes tracking repayments effortless.
March 2026
Carlos Mutua
Carlos Mutua
8 months ago
4 stars
Fast loan approval
Transparent terms, no hidden charges, and the repayment schedule was flexible enough to fit my cash flow.
October 2025
Joyce Otieno
Joyce Otieno
6 months ago
2 stars
Not satisfied
Customer service took days to respond to my inquiries about my repayment balance.
December 2025
Kwame Mwangi
Kwame Mwangi
3 months ago
4 stars
Friendly and professional
The application process was quick and the loan officer explained every step clearly. My small shop is now thriving thanks to the working capital.
March 2026
Amina Kariuki
Amina Kariuki
4 months ago
1 stars
Poor customer service
There were extra charges that were never explained to me upfront. Very frustrating experience.
February 2026
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