Community Trust Bank
Community Trust Bank
communitytrustbank.com
3.7 stars 3.7 / 5 · 51 Reviews
Average Rating
3.7/5
51 Reviews

Filtered Reviews

Review Time

Brian Njoki
Brian Njoki
3 months ago
5 stars
Life changing support
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
April 2026
Linda Chen
Linda Chen
2 weeks ago
2 stars
Poor customer service
There were extra charges that were never explained to me upfront. Very frustrating experience.
June 2026
Ngozi Okafor
Ngozi Okafor
10 months ago
3 stars
Fair but slow
Interest rates are reasonable but the paperwork requirements felt excessive for a small loan.
August 2025
Fatima Osei
Fatima Osei
7 months ago
5 stars
Quick disbursement
I was approved within 48 hours and the interest rate was fair. Customer support answered all my questions promptly.
November 2025
John Odhiambo
John Odhiambo
10 months ago
3 stars
Average process
Service was fine overall, nothing exceptional but got the job done eventually.
August 2025
Felix Chen
Felix Chen
11 months ago
1 stars
Not satisfied
There were extra charges that were never explained to me upfront. Very frustrating experience.
July 2025
Caroline Kamau
Caroline Kamau
1 year ago
1 stars
Poor customer service
The disbursement was delayed by almost two weeks past what was promised.
June 2025
Kwame Kiptoo
Kwame Kiptoo
11 months ago
1 stars
Disappointing experience
I found the terms confusing and support was not very helpful when I asked for clarification.
July 2025
Brian Otieno
Brian Otieno
1 month ago
5 stars
Helped grow my business
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
May 2026
Mercy Cherop
Mercy Cherop
2 months ago
5 stars
Excellent service
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
April 2026
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