Good core functionality but some reports require manual export before we can use them properly.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.