Vertex Financial Group
Vertex Financial Group Verified
vertexfinancialgroup.com
3.4 stars 3.4 / 5 · 65 Reviews
Average Rating
3.4/5
65 Reviews

Filtered Reviews

Review Time

John Wafula
John Wafula
10 months ago
2 stars
Hidden fees
Customer service took days to respond to my inquiries about my repayment balance.
August 2025
Nancy Njoroge
Nancy Njoroge
1 month ago
3 stars
Fair but slow
The loan was approved but it took longer than expected. Staff were polite though.
May 2026
Fatima Kiptoo
Fatima Kiptoo
2 months ago
3 stars
Okay service
Interest rates are reasonable but the paperwork requirements felt excessive for a small loan.
April 2026
Nancy Osei
Nancy Osei
1 year ago
2 stars
Poor customer service
The disbursement was delayed by almost two weeks past what was promised.
June 2025
Grace Odhiambo
Grace Odhiambo
4 months ago
5 stars
Highly recommend
This was my third loan with them and every time the process gets smoother. Highly reliable for small business owners.
February 2026
Mary Odhiambo
Mary Odhiambo
2 weeks ago
4 stars
Excellent service
I recommend them to every entrepreneur in my network. Professional, fast, and genuinely supportive.
June 2026
Nancy Boateng
Nancy Boateng
2 months ago
1 stars
Long wait times
There were extra charges that were never explained to me upfront. Very frustrating experience.
April 2026
Felix Achieng
Felix Achieng
9 months ago
1 stars
Long wait times
There were extra charges that were never explained to me upfront. Very frustrating experience.
September 2025
Kwame Cherop
Kwame Cherop
5 months ago
4 stars
Smooth application process
I was approved within 48 hours and the interest rate was fair. Customer support answered all my questions promptly.
January 2026
Faith Kimani
Faith Kimani
8 months ago
5 stars
Quick disbursement
I was approved within 48 hours and the interest rate was fair. Customer support answered all my questions promptly.
October 2025
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