Urban Trust Bank
Urban Trust Bank Verified
urbantrustbank.africa
3.7 stars 3.7 / 5 · 46 Reviews
Average Rating
3.7/5
46 Reviews

Filtered Reviews

Review Time

Joseph Onyango
Joseph Onyango
4 months ago
2 stars
Not satisfied
There were extra charges that were never explained to me upfront. Very frustrating experience.
February 2026
Nancy Otieno
Nancy Otieno
10 months ago
1 stars
Long wait times
Customer service took days to respond to my inquiries about my repayment balance.
August 2025
Chidi Kariuki
Chidi Kariuki
1 year ago
1 stars
Would not recommend
There were extra charges that were never explained to me upfront. Very frustrating experience.
June 2025
John Kimani
John Kimani
3 months ago
4 stars
Quick disbursement
The onboarding was simple and the mobile app makes tracking repayments effortless.
March 2026
Isaac Diallo
Isaac Diallo
10 months ago
5 stars
Fast loan approval
Their loan officers actually visited my business and understood my needs before recommending a repayment plan.
August 2025
Joyce Patel
Joyce Patel
1 month ago
5 stars
Smooth application process
The onboarding was simple and the mobile app makes tracking repayments effortless.
May 2026
Collins Mutua
Collins Mutua
1 month ago
4 stars
Quick disbursement
I recommend them to every entrepreneur in my network. Professional, fast, and genuinely supportive.
May 2026
Joseph Njoroge
Joseph Njoroge
8 months ago
5 stars
Great experience
Transparent terms, no hidden charges, and the repayment schedule was flexible enough to fit my cash flow.
October 2025
Mercy Muthoni
Mercy Muthoni
2 months ago
5 stars
Great experience
Their loan officers actually visited my business and understood my needs before recommending a repayment plan.
April 2026
Esther Osei
Esther Osei
3 months ago
1 stars
Hidden fees
There were extra charges that were never explained to me upfront. Very frustrating experience.
March 2026
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