Urban Trust Bank
Urban Trust Bank Verified
urbantrustbank.africa
3.7 stars 3.7 / 5 · 46 Reviews
Average Rating
3.7/5
46 Reviews

Filtered Reviews

Review Time

Victor Njenga
Victor Njenga
1 month ago
3 stars
Decent experience
Interest rates are reasonable but the paperwork requirements felt excessive for a small loan.
May 2026
Felix Reyes
Felix Reyes
10 months ago
4 stars
Great experience
I was approved within 48 hours and the interest rate was fair. Customer support answered all my questions promptly.
August 2025
Beatrice Osei
Beatrice Osei
11 months ago
1 stars
Long wait times
The disbursement was delayed by almost two weeks past what was promised.
July 2025
Beatrice Barasa
Beatrice Barasa
7 months ago
4 stars
Fast loan approval
This was my third loan with them and every time the process gets smoother. Highly reliable for small business owners.
November 2025
Linda Reyes
Linda Reyes
1 year ago
4 stars
Smooth application process
Transparent terms, no hidden charges, and the repayment schedule was flexible enough to fit my cash flow.
June 2025
Victor Njenga
Victor Njenga
2 months ago
3 stars
Decent experience
Service was fine overall, nothing exceptional but got the job done eventually.
April 2026
Anthony Achieng
Anthony Achieng
10 months ago
2 stars
Not satisfied
I found the terms confusing and support was not very helpful when I asked for clarification.
September 2025
Esther Achieng
Esther Achieng
6 months ago
2 stars
Hidden fees
There were extra charges that were never explained to me upfront. Very frustrating experience.
December 2025
Nancy Chen
Nancy Chen
11 months ago
5 stars
Great experience
The onboarding was simple and the mobile app makes tracking repayments effortless.
July 2025
Priya Njenga
Priya Njenga
2 months ago
4 stars
Fast loan approval
Their loan officers actually visited my business and understood my needs before recommending a repayment plan.
April 2026
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