The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Good core functionality but some reports require manual export before we can use them properly.

Good core functionality but some reports require manual export before we can use them properly.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Good core functionality but some reports require manual export before we can use them properly.