Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Good core functionality but some reports require manual export before we can use them properly.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.