Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.