Average Rating
Filtered Reviews
Hyun Park
1 year ago
Steep learning curve
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
June 2025
Noor El-Sayed
3 months ago
Pricier than advertised
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
March 2026
Viktor Kowalski
3 weeks ago
Mixed experience
Works reliably day-to-day, but customization requests go through a slow ticketing process.
We appreciate you flagging this. Our product team has this on the roadmap for an upcoming release.
June 2026
Anna Smith
9 months ago
Too many bugs at launch
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
September 2025
Anastasia Novak
1 month ago
Not what we expected
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
May 2026
Olga Kowalski
5 months ago
Does the job
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
January 2026
Wei Watanabe
3 months ago
Support could be better
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
March 2026
Rami Nasser
3 months ago
Steep learning curve
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
We take this seriously and have shared it with our implementation team. Please contact us so we can resolve this properly.
March 2026
Amara Adebayo
6 months ago
Support could be better
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
We're sorry to hear about this experience. Please reach out to our support team directly so we can make this right.
December 2025
Fernanda Castillo
5 months ago
Mixed experience
Good core functionality but some reports require manual export before we can use them properly.
January 2026